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Research Department
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Malaysian

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Internet Survey

Our Job Description

We are helping companies to conduct, Oversee the planning, analysis and reporting of their customer satisfaction survey.

Prepare research project based on corporation goals and objectives

Manage and coordinate research projects to ensure projects are completed within the agreed schedule, budget and met objectives

About Us

We maintains a comprehensive database of respondents from a variety of backgrounds from nation-wide. We have database of potential respondents. Besides, Our web surveys have made data collection even easier. Our surveys are user friendly, convenient and secure. We always provide our clients with secure, timely and accurate results.

Easy, fast, and cheap Low Cost is our point. We’re always looking for good value solutions to solve problems across the organization and allows us to quickly implement surveys through e-mail and provides real-time reporting capability to monitor submission rates and summary data.

Hassle Free And Low Cost

Traditional research flow

paper-based questionnaires --> hire interviewers to do interview --> Questionnaire come back to solve queries and QC (Quality checking) call back --> reject respondents which conducted earlier (in a time frame required by client) and replace new respondent  --> data entry / coding department --> analyst to analyze data.

This is very costly and time consuming.

Internet survey flow

design survey form (we offers a multitude of ways to customize the look and analyze the data." Cost effectiveness) --> E-mailing questionnaires to respondents (respondent unqualified will not be able to proceed or to complete the questionnaire and will be terminated)  --> Tracking and sending reminder e-mails  --> Real time statistics / Sample management / Daily data management, data analysis and reporting

By receiving hundreds of submissions through internet survey we’ve seen an increase in time savings and a decrease in cost and liability.

Other Services

Focus group discussion /Central Location Tests

Definition

In a focus group discussion. people from similar backgrounds or experiences are brought together to discuss a specific topic of interest to the Surveyor.

To explore the range of opinions on a topic of interest.

To collect a wide variety expressions by targeted respondent

To explore responds of survey that cannot be explained statistically.

Central location tests are product marketing tests performed in controlled or fixed environments, which take place where the products or concept would actually be used.

Our Team

Our staff has extensive experience with recruiting, setting up and executing Focus group discussion and Central Location Tests including product preparation and managing complicated product rotations.

Trained / experienced recruiting specialists

Experienced One-on-one interviewers

Database

We have respondents data base segmented by demographics and type of study they ever participated.

 

 

 

 

 

 


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